“The Power of Habit” by Charles Duhigg
“The Leadership Challenge” 5th Edition by Kouzes and Posner
“Decisive” by Chip Heath & Dan Heath
The authors help us remember the steps by using the acronym, WRAP. And by the way, these steps are meant to be applied in sequential order. I’ve used this process numerous times, and it works well. But beware it does take practice (like anything) before it becomes second nature.